We respect concerns about the privacy of your personal information. Please see below for how we collect, use, disclose, protect manage your personal information.
This privacy statement, together with our Terms of Use and Cookie Policy, sets out how Emerald Ice Cream uses and processes any personal information that you provide when you use this website or interact with our Social Media platforms.
Emerald Ice Cream may amend this Privacy Policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes made by Emerald Ice Cream. This policy is effective from January 1st 2025.
Emerald Ice Cream collects data when a visitor visits this website, when a visitor directly submits a query through the contact form on this website, sends an email to our mailbox(es) or sends a message via Emerald Irish Ice Cream social media accounts.
On visiting this website, non-personal preference and browsing data is collected through Cookies. More information is available through the Cookie Policy.
When website visitors users submit a query through the website contact form, we collect the data provided by you, and also your IP address and browser user agent.
When visitors send a message using social media messaging functionality or via email, we collect the data provided only. The information you provide can include your name and contact details, as well as other demographic and/or commerce related details.
You may not send any material to the website that is unlawful, harmful (including any virus), threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, indecent or profane or that could constitute or encourage a violation of any law.
We use this information to provide you with a better service and to ensure that our website is presented in the most efficient manner for you (for which more information is available through the Cookie Policy), and in particular for the following reasons:
Subject to the application of the Privacy Policy to personal data, any material you send to this website will be deemed non-confidential and non-proprietary. This includes any data, questions, comments, suggestions, ideas or other information, material or property. We will be entitled use of any or all of it for any purpose, without compensation to you, including for reproduction, disclosure, transmission, publication, broadcast and posting. You must only send material to the website if you are the original author of the material or otherwise have the necessary rights to use that material.
Your data may be viewed by third party service providers, including an automated spam detection service, for the express purposes of supplying the service requested or for security protection of our website.
We may also use your personal information, or permit selected third parties to use your personal information, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email.
If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your personal information, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your personal information in this way, or to pass your details on to third parties for marketing purposes, please email the Emerald Ice Cream Data Controller at [email protected].
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online in accordance with GDPR.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Correcting Your Information:
Our website may from time to time contain links to enable you to visit other websites of interest easily. However, once you follow a link to any of these websites, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our Privacy Policy. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. You should exercise caution and check these policies before you submit any personal information to these websites.
